If you can't meet your loan repayments, or you're worried you might fall behind, it's important to contact us as soon as possible. We have procedures for handling payment difficulties and we'll try to help. Call us on 0844 375 9484 to discuss payment difficulties.

If you have been sent an arrears or default notice and there may be action against you, we have included here some important information from the Office of Fair Trading (OFT) to help you.

If you have received an Arrears Notice please click here

If you have been sent a Default Notice please click here